> For the complete documentation index, see [llms.txt](https://docs.devicecloud.dev/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.devicecloud.dev/legal/refund-policy.md).

# Refund Policy

If you're not happy with our service, please email <hello@devicecloud.dev>.

When the platform has failed to perform as per documentation, you may be offered additional free credits.

If the platform fails to perform completely, you can request a refund. This will be granted at our discretion so long as the refund is requested within 14 days of purchase.