DeviceCloud
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  • Welcome to DeviceCloud
  • Getting Started
    • Quick Start
    • API Keys
    • Executing Flows
    • Limits
    • Upgrade Guide
    • Device Configuration
  • CI/CD Integration
    • Overview
    • GitHub Actions
    • BitRise
    • Any CI
    • Status API
  • Reference
    • Test Execution
    • App Management
    • Environment Variables
    • Device Orientation
    • Device Locale
    • Async Execution
    • Retry Strategies
    • Report Formats
    • Download Artifacts
    • Quiet Mode
    • Maestro Versions
    • Test Run Name
    • Google Play APIs
    • Email Notifications
    • Exit Codes
    • Runner Type
  • Infrastructure & Security
    • IP Addresses
    • Security Overview
    • IT Security Policies
    • Enterprise SSO
  • Legal
    • Service Level Agreements
    • Open Source Notices
    • Privacy Policy
    • Terms and Conditions
    • Refund Policy
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  1. Legal

Refund Policy

If you're not happy with our service, please email hello@devicecloud.dev.

When the platform has failed to perform as per documentation, you may be offered additional free credits.

If the platform fails to perform completely, you can request a refund. This will be granted at our discretion so long as the refund is requested within 14 days of purchase.

PreviousTerms and Conditions

Last updated 1 year ago

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